Mark Reservations as Guaranteed No-Show

Stay allows users to mark reservations as Guaranteed No-Show. For example, when a user is not sure if the guest would arrive, the reservation can be marked as Guaranteed No-Show.

In this case, the room assigned to the reservation will be held until the hold time configured is reached. After the hold time expires, the room is released, and the no-show fees is collected from the guest.

Users can configure the hold time for the inventory in the Night Audit screen.

Feature Setting

The following feature setting must be enabled to use this feature.

• Name: Guaranteed No-Show

• Comments: License is not required